Harrachov, Czech Republic
Harrachov 520
N/A
+420 481560111
. Nice place, just arrive, friendly check in staff. Nice room.the hotel , located in a greate forest. just go outside and take a hike. lovely breakfast, its a 4 minute from main street by feet.
like
The reception was terrible from the start. This was the first time I had to wait 20 minutes for the receptionist to find our reservation. The room wasn't very large and not very nice inside. The sink in the bathroom was also basically unusable. The pillows were quite large but combined with the small hard bed they were very uncomfortable. Breakfast was disgusting. The coffee was basically undrinkable and the juices weren't far behind. The bread tasted 2 days old and all the additions had a similar taste. The bacon was burnt to a crisp and mixed with soggy toast bread (???). The entrance to the hotel is also slightly confusing as the GPS tells you to go in round the back where it's hard to find the expensive and crowded parking lot. Only positive is he view, as long as you don't look at the area of the hotel.
We were really happy with our stay but there are few things that make us not to give full number of points: 1. family room - we were given room with bunk beds (B101) - with little kids as we have it was impossible to use upper bed - so we squeezed. 2. The level of noise after 10pm coming from the bar and playground just outside of the room was so high that we had to close the windows otherwise it was not possible to sleep - family rooms could be probabably placed in less noisy part/side of the hotel or on upper floor. 3. number of pets in the hotel - maybe season thing but sometimes it felt like number of dogs outnumbered the number of kids we were meeting in the elevators and lobby. We really loved animation team - they were so great with kids and made sure kids enjoyed every minute. The restaurant was pleasent with great choice of food and drinks - both for breakfast and dinner. Hotel staff was perfect - professional and kind. The position of the hotel is great.
Luxury and spacious place, we liked the buffet breakfast and dinner. Room service could be more attentive to bathroom corners. There were hair and dirt from guests before, which I dont expect regarding the price/night.
A really good family hotel with friendly and helpful people and staff.
It is not worth the money you pay, the rooms are old and loud. If you are looking for a comfortable and relaxing atmosphere go elsewhere. The target customers are middle class families...
Very clean and good atmosphere hotel. Breakfast and dinner very good. Staff very friendly. Nice rooms, no noise from outside and from other rooms. Harrochov is a small place but there is still everything for tourists. I hope to come back in this hotel.
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