Karlovy Vary, Czech Republic
Západní 2080
N/A
+420353176333
We had a reservation from Karlovy Vary to Prague at 6PM on 29/5. We noticed there were 20 free seats on the bus at 5PM and came to the RegioJet Office to try to change our tickets. The two young ladies in the office completely refused to help us changing our tickets and kept saying we should do it online. Despite of us kindly asking for instructions, they refused as well to let us know how to proceed with the change online. When the 5PM bus arrived at the station, we asked the steward, once again, if was possible to change our tickets. No intention to help us either. Even worst, she closes the door in front of our face; very rude and unprofessional. Worst service I've ever seen. Would not recommend to travel with this company.
like
A good agency to travel to Prague.
perfect service, we are very pleased from buses, and, ofcourse from regiojet personnel team
Great service. Great buses.
Worst customer service ever. Tickets to Prague are 5. The fat chick that sits upfront very rude.
Ok
Super
Deli
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