Moravská Ostrava a Přívoz, Czech Republic
Místecká 3220
N/A
+420 800400450
DeliveryIn-store shopping
Wheelchair-accessible entrance
Piss poor service. Especially for foreigners. Don't speak Czech? Stay far away. As if you have a better option...
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tl;dr AAA sold me a broken car, pic related. Went to see the car (2014 Fluence, 1.6 petrol, 60k km, 30 months of factory warranty left) and take it for a test drive. It made a rattling diesel engine sound immediately after starting the engine, but the AAA person told me it's because it hasn't been driven for a long time and assured me there are no issues with the vehicle whatsoever. Test drive went fine, decided to buy it after a couple of days. Arrived at the dealership, had to wait a couple of hours before I was asked what do I need (even though I already rold them on my arrival) and a couple more until we finished the paperwork. Since I was paying fully in cash, expected to get a small discount, carpets or first aid at least, no luck. The morning after I bought the car, started the engine, it made that awful sound from test drive and lit up service light (as in picture). So, I came to conclusion that the AAA person hid that from me while I was outside checking exterior. Tried to get in contact with the AAA in order to fix this issue, none of the operators wefe able to speak English. Fortunately, I had Renault's warranty and eventually got it fixed for free (would cost 25k otherwise). Will I ever consider buying a car from AAA again? Definitely not (and you shouldn't either).
We came around 4:30 pm and did not leave until 20:30.. Six hours spent mostly waiting and yet I still don't feel like we close a good deal.
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Zaměstnankyně mě pozvala s mnou, na www, nabízenou Toyotou Verso. V inzerátu bylo uvedeno, že jde o dovoz z Itálie. V telefonátu zdůraznila, že jim hodně záleží na tom, že jde o diesel!!! Po kontrole auta a zkušební jízdě byla první věta technika: Pokud by šlo o benzín, byli bychom raději. A potom mi nabídli cenu o 55 000 nižší, než byla v inzerátu... Urážka od ........ firmy. \Dobrá\ zkušenost... I negativní zkušenost je zkušenost... I když pochybuji, že by si tuto reklamu AAA dalo na své stránky...
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