Praha 10-Vršovice, Czech Republic
Francouzská 233
N/A
+420 840110122
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Assembly serviceRepair services
I wanted to purchase new parts for a gas cooktop and brought them with me to the store. They refused to look at the parts and told me that the only way they would order anything for me was to email them the exact product code and the only way to find it is to remove my oven and look at the bottom of the cook stove. Either the associates there are completely uneducated about Whirlpool parts to be able to look at one and say what it is, or they are only interested in selling you a new product and don’t want to help you replace simple parts to your old one. Unfortunately this is the only official whirlpool partner listed in Prague, so I guess I’m screwed. Edit based on response below- Marek, then WHY does whirlpool put the number in such an inaccessible place?! Still it is a poor reflection of your service that you put essential information in an inaccessible place and on top of that you don’t mark the individual parts with their own part numbers and on top of that you don’t teach your staff how to look at a basic part of an appliance and at least make an educated guess what the part is or how it can be replaced.
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The company repaired my dishwasher. flexible time 2 years guarantee for replacement part 6 months guarantee for work - price: work - 1,452 CZK, motor - 2,650 CZK
Ok
Vse super. Whirlpool showroom
Neuvěřitelně předražené náhradní díly ! Za kousíček plastu do myčky Whirlpool v ceně max. 5 Kč, si nauctovali 165 Kč. A ještě ten kus plastu za tlačítkem Start je zabudované \kurvítko\ protože se snadno zlomí a myčka nejde zapnout. Whirlpool jiz nikdy více.....
Uzasne ochotni lide v nahradnich dileh. Rychle dodani, perfektni.
Ochotný a rychlý servis, dobrá komunikace.
Deli
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