Praha 4-Michle, Czech Republic
Za Brumlovkou 266/2
$$
+420 800020202
N/A
Wheelchair-accessible entrance
I can't express my frustration with your customer service, pushy sellers adding services i didn't ask, and waiting 3 months for my deposit refunding...I am escalating this to all possible high levels.
like
Very bad service and call center (raise their voice)
Worst. Company. Ever. Lying employees, willing to do anything to fool a person into purchasing something which does not meet their expectations, just to get their bonus at the end of the month. Not only that, but when you have evidence of their deceits, they are deemed unusable. How is a video tape of your employee lying to our face not fit as an evidence? Pick a different operator, regardless which one, just not O2. Everyone else is better - better prices, better services and upfront conditions.
I am highly disappointed by the O2 service in Prague. They don't pick up the phone when you try to call to any store. I needed a simple information (customer service line couldn't help me with that) but I had to go from store to store to ask. I made perhaps 20 no-answer phone calls in 3 days to 5 different shops. I wrote 3 emails with no answer as well. Why they bother to state a phone number and email with the store description I will never know. Totally useless.
O2 HQ in Prague. Garden on the roof and strange system of elevators
Good place
Výborný internet a O2 tv
Worst mobile operator ever
Deli
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