Špindlerův Mlýn, Czech Republic
Labská 111
N/A
+420 499421080
A very serviceable option. Breakfast was extensive but quality average. It was nice that the pancakes were cooked fresh. Staff were excellent - friendly and helpful. The rooms and decor was pretty basic and dated - not that that matters too much on a ski holiday. Very family orientated which wasn't great for us as a couple. The wellness suite was okay but facilities were average and there wasn't much too it. Also there was little privacy here. Personally wouldn't spend the money on that if i was to chose again. Having a ski rental on site was really useful and the chap was helpful. The ski lift was a short walk away and you can pick up lift passes there. Unfortunately the hotel is some way from the town and requires a bus (free) or a taxi (not so cheap) it meant we felt a little trapped in the hotel in the evenings and had the choice of just the one restaurant for dinner. Food was good at the restaurant but there was limited veggie options and prices were steep. Personally I would chose to stay closer to the town centre in future. Closer to food and drink options, shops and a greater selection of accessible ski slopes. Probably better for families less good for couples.
like
Brekfast very good.Ski pist is very close to Hotel.Easy to reach to pist after few steps. Little bit far from center for walking.
We were satisfied with our Hotel Clarion is beautiful, clean, very nice food super helpful staff we plan to visit again 5 stars.
Quite unhappy with hotel, though to be clear not the staff. Arrived and went to room, upon entry it had an unsavoury smell so went to receptuon and was moved. Tried to book a couples massage as it was sold as a couples retreat; not possible as only one member of staff. Whirlpool not open; reception seemed unaware so little interstaff communication here. Upon arrival venting machine was empty, though it did have limited stock upon leaving. Staff were super helpful where they could be, most multilingual in Czech, German and English, hence the 2 stars. Would not recommend based on own experience.
great stuff, nice food, clean and comfort rooms
The hotel is confortable and the views are espectacular. The staff at the reception is very nice helping you with any issue, fact which is not applicable to the same extent to the bar & restaurant. The rooms are according to the expectations of a 4 star hotel, although they lack minibar (at least room).
Be warned, the hotel denies any liability in case of guest’s injury. I broke my leg in the winter on a slippery hotel parking lot (no maintenance whatsoever, so if you’re not driving a AWD just forget about it), the only thing I’ve heard was that they road (part of the parking lot around rhe hotel) is not part of the property... My lawyer is fighting them for 2 years already but since this is Czech Republic (3rd World Country style customer service), the case is most likely lost as I’m not going to travel again to that s***hole again to go to court. Can’t recommend the place, rooms, food, service - everything is mediocre, Soviet Russia standards.
the included food, diner and breakfast are not that good, there is enough choice, but the quality is below acceptable standards. rooms are fine but nothing special, got a nice view on a snowy world though. the interior(entrance, hallways, elevators) of the hotel seems fairly modern, but also quite cheap. enough parking places, staff talks English fairly well. if i were to go to this destination again, i would probably choose a different hotel.
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