Malá Strana, Czech Republic
Letenská 12/33
N/A
+420 266112233
Love love love!!!! Amazing place, very unique, beautiful interior, lovely attentive staff, excellent service, charming rooms full of history and character. The gardens and patios of the old monastery were wonderful and the views from the rooms! Also food....delicious bbq in the night great buffet it was an experience... and walking distance from some of the most beautiful spots in Prague
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Historical hotel at a very central location, at the bottom of Prague Grad and 6-8 minutes walk to Charles (Karlov) bridge. It is a good when hotel is in the center and still in a very quite place. I took SPA procedure, had a deep tissue massage, 90 minutes 140 Euro. It was very worth of it. Service was very high. I got upgraded to a spacious Premium room at the 4th floor viewing Prague Grad. A bottled of St. Thomas beer brewed locally along with smoked sausages and a pretzel were waiting for me in a room. And I liked it. Looking forward for my next stay at St. Augustine!
Beautiful historic hotel in the heart of Prague. Being a Starwood property it certainly lives up to the luxury chain's standard of service, and modern amenities. Rooms are very large even for Prague! I believe our suite was around 700-800 sq ft. Very comfortable beds, windows that open entirely. The property was in the best location it could possibly be waking distance to major sights and the Charles Bridge. Full service spa with a hot tub/steam sauna however the property did not have a pool. Courtyards were absolutely gorgeous, landscaped with flowers and natural greens. The breakfast restaurant is a must, and you can sit outside on the courtyard if weather permits! Also the hotel provided umbrellas you can take with you for the day while you are sight seeing. This was a lovely added touch for us as it rained our entire stay and we did not come prepared. Thank you to all the Augustine staff for making our stay truly memorable.
The Augustine is a beautiful hotel in a great location but it has its share of problems. The shower and bath are one in the same and it is not what we would expect in a high quality hotel. The water temperature was not that hot at its hottest setting. When we checked in something must have gone wrong as the hotel did not have us as checked in (even though we had a working room key). The breakfast next morning was a problem and they escalated to let us know we were not guests. It’s got resolved very politely but it was upsetting. Then our room was not serviced again as we were not guests according to housekeeping. We called twice to have this resolved and only after complaining to reception did this get resolved. There was no offer of compensation for these inconveniences. While we could have complained it always seems to me the hotel should offer. Through all this the staff was very polite but we felt the response was inadequate.
About US300/night, about the only thing bad is the outside which if you judge a book by its cover would give you the impression the hotel is worn and dated. Have also seen better outdoor courtyards as the grass and foliage is not even close to be considered perfectly manicured. Other than that, the staff is absolutely 5 . Was blown away with the attention received at check-in and was equally amazed throughout stay. The room was magnificent, one of the top 1-2 rooms I have stayed in during my travels through Europe. Truly one the highlights of the hotel along with the restaurant. The hotel chef is a celebrity, judge on Top Shelf Czech and the food he serves here is superb. Would securely stay again.
Beautiful hotel with friendly staff in Lesser Prague, between the Hrad (Castle) and the river. Convenient location from which to explore Prague.
Stayed at hotel for a weekend. Service from staff was excellent. They were courteous, prompt, and very knowledgeable about local restaurants and tourist activities. From the checkin to checkout, staff did a wonderful job. The hotel itself is interesting setup. Use to be a monastery which effects layout. The entrance to the hotel is a little hard to find at first, but I was told by a tour guide that in Prague, business must use the original entrances and can not create new ones to keep cities historic charm. The inside is all modern with very nice finishing. The rooms are comfortable, but don’t have many windows (again because it can only make limited changes to exterior). But the view from the one window I did had was great. Picture of Prague castle attached. I would definitely recommend considering the Augustine if coming to Prague. Great location, staff and facilities
Tried the BBQ event on Thursday. Foods are delicious, great variety of tastes and dishes, everybody find something for her taste. Staff speaks english fluently, kind and guest oriented. The whole place is beautiful and clean. Music was also excellent and very romantic to the dinner.
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