Brno, Czech Republic
18, Novobranská 693
N/A
+420543174317
If you need your public transportation ticket in Brno, this is the place to go.
like
The information service point is really helpful because most of the staff there especially the young ones can communicate in English
Very well organized. Its fast and they speak English. You wont spend much time there if you want to issue a transport card.
Brno have one of the best public transport system. This cost many efforts to the staff to keep it in that condition. Not so sure is it government, or private owned, but based on my experience I am thinking that is government property. Private owners usually do not care so much as they expect only profit, without investment.
Organized , with a variety of options for how to use the means of transportation! Good prices..
In Brno, it is known as DPMB. You can buy monthly or seasonal tickets from the DPMB office. This includes travel in trams and buses within the Brno city. English speaking staffs are available in DPMB office. It is situated near the Brno Grand Hotel, close to the main railway station at Brno. For more information, you can search the DPMB officiall website.
One of the best transport...i love it
Brno Public Transport is actually awesome. The tram system is 10x better than it is in Toronto. My problem is with the DMPB office and ID BRNO. First of all, this place is quite confusing for foreigners and they don't make it any easier for you. When I went to get my bus pass, I tried to get a contactless card using ID BRNO. I paid for it. Then, when I got to the actual office, they urged us to line up to get a paper bus pass. There was a huge mix up, and I ended up getting a paper bus pass. The lady I was dealing with told me it wasn't a big deal and my contactless card did not work. I emailed them numerous times, then finding out it was the wrong email. I went to DPMB office, 2-3rd floor and dealt with someone at ID BRNO. He was okay at first, but then only offered me 16 refund (when I accidentally paid 80). He started to be very rude to me, using personal insults. He told me I was irresponsible, incompetent and incapable (in his own words). He was raising his voice at me and clearly had no care for customer service. He was extremely unprofessional and rude. I do believe he deserves severe punishment for the way he dealt with me and I hope he doesn't deal with other customers that way. The lack of customer service I have faced here is why Brno Public Transit will not receive 5 stars from me. My advice is to just get a paper card, OR, pay for the contactless card and go straight to the 2-3rd floor of the office for assistance. Try and be as quick as possible, the people here don't care for you and clearly think they're above you.
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