Praha 4, Czech Republic
Unnamed Road
N/A
Worst carrier company ever. I want to give -5 stars, not 1, even not 0. 5 working days has been gone and still didn't get my things. Everyday the change the date on their Website.
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AVOID AVOID AVOID at all costs! If you have a chance to use any other postal service please do. I was waiting on a parcel from the UK and had parcel tracking. As soon as I saw on the tracking info that “the package couldn’t be delivered due to incorrect address” I contacted dpd immediately. The address provided was correct, but even then I was willing to pick up the package myself at a pickup point. For two weeks I’ve been trying to contact them I have received no response. No number to talk where I can talk to a real person and not an automated message sending me to their website. Then I reached out to the original sender to see if they could contact dpd themselves since they wouldn’t respond to me. They didn’t respond to them either. Yesterday I received an email from dpd informing me that the package has already been sent back to the destination. Without my knowledge or consent. This is by far the worst customer service I’ve ever had to deal with, and DPD does not care about its customers. Horrible!!! I will recommend against them to everyone I know and will never use their services again.
They just stole my package :) there was no call from courier or any other notifications, they just put a signature and marked package as delivered.... Good job DPD :)
If your name isn't on doorbell they just mark it as failed delivery, apparently they aren't obligated to call you. Worse customer service than DPD you need to look hard to find.
You need to stay away or think twice before you work with them. This is the worst carrier company I have ever seen. It has been a month and I still haven't received my goods yet! I have sent google map, link, photos of the street, the exact address, however they still cant find the address in a city with 1.5 million population! They don't read their e mails, they don't respond to any queries. Phone connection is impossible! And the worst thing is, you cant find anyone who can speak English with you in CZ! Today their CZ web site is not functioning either. Their service is a huge shame in Prague!
This company acts as if you using their service is a major inconvenience for them. Clearly they are not interested in being a shipping company and they do not want customers and treat customers accordingly. I will avoid this company even if I have to pay twice as much for shipping with other companies.
Worst carrier company ever. I want to give -1 stars, not 1, even not 0.
DPD CZECH Republic it is the worst carriers nobody helps you nobody to answer your question and the deliverers never come I advise you not to
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