Mariánské Lázně, Czech Republic
Hlavní tř. 655
N/A
+420354654111
This hotel has serious customer service issues. This is not a four star hotel despite their ranking. The rooms are not clean. The facilities are sub par and the customer service is not what I expected. On top of all those issues, when I was leaving the hotel they incorrectly under-charged my credit card. They then called me the next week wanting me to give them my credit card again over the phone to fix the issue. I asked them why they didn't have my credit card on file still, and they said they would have to do too much paperwork to fix the payment. At first, I thought they were just a scammer, but eventually they emailed me the proof. I ended up doing a bank transfer for the difference. However, this is not the kind of headache you should have to deal with from a "four star" hotel. Do yourself a favor and avoid Danubius hotels...
like
LP
It's clean and quiet but wifi wasn't so good. They have some fried eggs, potatoes, and breads for vegetarian in the morning. Love those potatoes!
It's a wonderful hotel and greet service
Lovely hotel in interesting still!
Socket out of power
Super
It's wonderful hotel..
Deli
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