Staré Město, Czech Republic
Karlova 188/4
N/A
+420 603804126
In-store pick-upIn-store shoppingTakeawayDine-in
Wheelchair-accessible entrance
Coffee
Gelato is fine.
like
Honestly I dont understand the other one star reviews, ice cream is good and service too. Maybe its just improving
Easily one of the worst gelatos I have ever tasted in my life. Wanted to sample some flavours but we were told to pay first. In hindsight, it made sense why they make customers do so, because they are worried customers may change their minds after sampling their gelatos (yep it is THAT bad) Staff also doesn’t understand English. Told the staff (a big grumpy lady) I wanted to sample a flavour but she put it in my cup instead so I had no choice but to settle with a flavour I just wanted to try. She wasn’t even apologetic. Horrible service, not recommended!
Quality of ice-cream/gelato is ok, but customer service is lacking. You only get to taste two flavours before you buy, and you have to pay first. The staff seem upset to have your custom!
If i could give them 0 stars, i would do that. Horrible costumer service, very unfriendly people working there and also they acted like they dont care at all.
sweet & refreshing
Worst costumer service ever.. ***holes..
Horrible customer service
Deli
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