Praha 4-Nusle, Czech Republic
Na Strži 1702/65
N/A
+420 222765809
Toilets
Wheelchair-accessible toilet
Dont bother it to call.... Just send email they will reach u contact eventually.. Stay positive and healthy
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Great experience each time I went. Staff were all friendly and accommodating of my limited Czech
I can't book an appointment by phone. The receptionist is not picking up the phone. She also barely speaks English and wanted to charge me money for a confirmation that I visited a doctor for my work. I asked a receit and didn't any. 'The doctor 5 stars. Receptionist 0 starts
The worst receptionist I've ever had to talk with. Impolite, hates her job, general disrespect, no intention to help.
09/10/2020 - I visited a doctor at this clinic. 09/11/2020 - I passed the required tests. I clarified what my next steps are. And I was clearly told that I should wait for an SMS within 5 days with further recommendations and instructions. 09/17/2020 - I clarified about SMS. They told me to wait further. 09/29/2020 - I clarified about SMS again. They sent me an SMS that everything is fine with the analysts. I also clarified whether it is possible to escalate the issue to the insurance company (VZP), because the clinic does not provide services, and for more than two weeks it has not been engaged in any further diagnostics or treatment. Having received no response, I created a request for a new visit to the doctor. 10/02/2020 - The clinic ignores me. A new visit to the doctor is not scheduled. The symptoms with which I have addressed are only getting worse. The statue in the picture is the client of moje ambulance: bowed down, exhausted, hopeless. Why with so many negative reviews they still have clients, why do they still have a license, why do insurance companies cooperate with them?
The worst doctor, she is rude. She will not offer chair, make you to sit on the bench, unsanitized, without any cover on it. If by mistake you ask rozumíte anglicky, she started talking rudely, it is Czech Republic, you should speak czech etc etc If you try to express your health problems, she is not even a good listener, she is like a strict teacher. She does not bother about your problems either. She is not amiable. I'd recommend you to not to go for this doctor. We opted for it because of good timings but receptionist does not pick up the call easily. I regret to choose them and until I find other doctor, I need to continue with the fear to meet that strict doctor again.
Too long waiting time, you have to wait few hours even if you had an appointment. Reception staff looks Totally disinterested.
Zero stars to the receptionist, who seems to be making you the biggest favour in the world with the most rude face and attitude. A smile and words like thank you and please would take you far. The nurse could be nicer but oh well.. The doctor was great, very professional and sympathetic (guess what, not Czech, sad but true...). I'd recommend this place just because of the doctor!
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