Nové Město, Czech Republic
Wenzigova 6
N/A
+420 775937402
The hotel itself looks beautiful from the outside as is the decor from the inside. The staff are helpful and speak some English. The food however is that over cooked we've decided to eat our breakfast out as it isn't to our taste. The bathroom is a perfect size, however, we find that the bedroom is a little cramped. Today we have had bad thunderstorms so we have been trapped in with nothing to do as the TV is broken and there is very little room to do anything. We can't open the suitcase on the floor as there isn't any room for it. Very comfy bed with good pillows and a nice heavy quilt however needs the option for more pillows. My partner also like the free coffee which was left. However, there is tea bags but with no milk to use. Attempted to get into the spa but apparently its booked all year round, so we booked the hotel to use the spa which isn't even accessible. Weirdly the plug sockets are upside down so you can't get more than one it at a time Overall 3 stars.
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Clean and beautiful room, nice and friendly staff
Beds really uncomfortable just a bit of hard wood. Our fridge was never topped up with fresh water we had to go buy our own in the end. Toiletries wasn’t topped up you have to ask. Breakfast was very very limited. Tv never worked when I went down to ask they said we will send someone a whole day went passed so I fixed it my self. The door doesn’t shut properly have woken up with the door open a few times. And they sold us a meal and a show for a lot of money. The waiters were very rude took ages to get a drink then brought me out a flat coke when I asked for a fresh one they looked at me horribly and went and got another flat coke and slammed it on the table. I got up and walked out. When I asked the hotel for a refund they would not give me my cash back and said we will refund your card in a couple of weeks even tho I payed cash.
Clean, friendly and cheap hotel. 10 min walk from Wenceslas Square. Great breakfast buffet!
Fantastically deceiving photography in the advertisement for this hotel, The rooms are very small, we couldn’t squeeze our suitcase between the bed & wall... showering was also a nightmare as you constantly knock the tap turning the heat up & down due to lack of room in there. The designated smoking area was directly below our window leaving the room smelling of smoke! The hotel itself was spotless & staff very friendly, just a shame the rooms are so small.
I want to say thank you for an amazing and welcoming stay, staffs, rooms, food- everything was amazing! Very friendly environment, as it was my first time in Prague, in my opinion, to make the experience a 100% perfect you gotta live somewhere comfortable and warm, this hotel made my days in this magical city 110%! Thank you, thank you, thank you for your service and I’ll be glad to come back here any time! FYI: you’ll probably never find location better than theirs, it’s in the centre but the area is very quite, a huge variety of restaurants and bars AND subway and street car stops are 5 minutes away. I think that for those who travel by themselves and do not have a transport it’s the best!
Perfect hotel for a Prague getaway. The rooms are clean, beds a decent size, shower has good pressure, breakfast buffet has a great many items (even champagne) and staff is super friendly. Rooms are not that big. But big enough. The only downside I could find is that they give people the key to the luggage room. It would be better if someone from the staff walked with you to the luggage room. The hotel is situated about 5 minutes from a metro stop!
Basic. Staff were very friendly though. Grey towels were a bit disturbing. Fantastic place just to lay your head. Good shower too!!! And very effective air con - which was a God send!!!
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